Boasting over employees and having a net income over million dollars per year , E-Trade clearly is sitting high on the list of top online brokerages. I personally use E-Trade for all of my investment needs and do recommend it to anyone who is considering opening an account with an online stock broker. Here is how it E-Trade ranks among their competition:.

This feature alone is enough for me to stay with E-Trade, because I like sleeping at night knowing that I have added protection on my account. Customer service employees are friendly, knowledgeable, and extremely helpful.

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In fact, E-Trade was recognized for outstanding customer service in by Smart Money a financial magazine. I tend to overlook this part of E-Trade as it is obvious that the higher commission fee is definitely worth what I get in return compared to other brokerages. Their commission fees are definitely higher than their competition, but if you want the best, you should expect to pay a little more than usual. I was so wrong!

They never even notified me that they were going to start charging me.

There is no cap to these fees either. It now shows I have a negative balance! I wish I had paid more attention to the complaints than the praises like I see here before I opened an account with them.

Sorry to hear that Dana. With Etrade, the more active you are buying,selling,etc the less they charge you. I get lots of free services that you normally would have to pay for.

I completely agree with Dana, having had the same experience myself. If you are a smaller trader, do NOT go with Etrade.

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ScottTrade might be a better choice, though I need to do more research there as well. Outrageous and simply not worth it. Even the mostly positive review above notes these high fees, though they are treated as an afterthought. I would log-on monthly to view my account and the account value would only show my stock value—no reference at all to fees accruing or margin balance.

I never borrowed on margin to purchase stocks—so what kind of gorilla math is this? They will not let you speak to a manager or anyone without an accent. I agree — stay away from eTrade if you want to hang on to your money. Their ever-changing fees are outrageous. Finally, fed up, I called to close my account. I totally agree with the above opinions! Not only do you have to pay the ridiculos lack of service fees, but worse you also loose your stocks!

Their commissions are really high and they have a TON of hidden fees. They also have atarted charging inactivity fees. Take your business somewhere else, these people are thieves. We have problems with them too. They use all excuses not to let you wire the money. They said that they gave you a good rate but that is only for 2 months.

After 2 months, you got nothing and will have problems to get your money out. We have accounts with different companies. Etrade is the worst. Is pure profit for them. Why charge more than a trade? Thank God I googled e-trade to read up on them before getting started in online investing.

I only saw one on this forum. I was hoping to find a way to reverse 5 FIVE years of inactivity fees which they started charging me once I turned off paper statements. If I had been getting a paper statement I would have done whatever it took to stop these exorbitant fees.

A lot of the comments above are spot on. It seems that while I have not been using the account their policies have changed and they started charging me.

This is absolutely infuriating and I am looking for alternatives. Rather superb entry, definitely useful stuff. I have been looking everywhere in the internet for some time now and had been starting to get discouraged.

Fortunately, I happened across your blog and received precisely what I was searching for. These guys opened the account without reading the instructions.

It is for serious investors only and it provides awesome services. After reading all of these reviews I am having second thoughts.

Should I enroll in the program? These reviews make me want to just invest on my own. What do you guys think? I bought several stocks to hold for the future and they now own them. I just discovered that they have been keeping all of the cash dividends my stocks have been paying out all these years and yet I had to pay income tax on the dividends that I never saw.

I have just opened an account with E-Trade and in the process of depositing some funds.

I have read many comments and reviews of the service and the main complaint of negative remark was for the quarterly charge. E-Trade website and decalrations are very straight forward and tells you how much you expect to be charged based on your trading pattern or level.

My comments to all those people who have made these negative remark is honestly get out of investing in stocks becuase its obviously not for you.

If you failed to monitor your own account in a brokerage firm and knwe exactly how much you are paying for the service how do you expect to make money in today highly volatile stock market where every month the rules changes. My advise to anyone who is reading these reviews you be the judge of any service and dont rely on others to form your opnion. Etrade has got the worst customer service in the industry.

They are full of misinformation and every time you call back you get a different answer to very simple questions. What a waste of time. I was seriously thinking about opening an account. I wanted to try it out for a while to see how well I would do before I invested larger amounts. Does anyone have a more positive feedback using some of the other online brokerage services?

When they were about to start cutting into my stock I finally had enough and requested paper certificates of all my stocks mailed to me. Never use Etrade for anything. If you are a daytrader e-trade is good, but you will lose money due to being a daytrader. I left eTrade 6 years ago due to poor customer service. I heard that things got better and their fees were very reasonable, so I came back a year ago.

I have 3 accounts with a significant amount of money, so they assigned me a dedicated rep. I noticed that every time any of my stocks had what eTrade calls an organizational change i. I enquired about these fees and they confirmed that they were eTrade specific fee Schwab does not charge these fees. After 3 phone calls not being returned by my dedicated rep, I finally contacted the toll free number.

I explained my issue over the fees and asked to be reimbursed. After not hearing back from him for a month, I called him back. Again … multiple phone calls. I received 1 eMail response stating that he was looking into it, then another month went by with no response.

I decided again to leave eTrade due to these fees and poor customer service. I called on March 9, and they said they had received it and I could trade on March I called my bank and learned the check cleared on March 8. I have an account with Scottrade, and they let me trade the next day.

I called and asked them to refund my check. It is March 20 and I am still waiting. I love the service. I am an active trader. I have made 97 trades this quarter. I started out with Scottrade, but they restricted everything worth actively trading.

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I then moved to a direct ENC brokerage house. Then I tried etrade and love it. I never have any issue with their Etrade Pro trading platform. Quick fills on my orders and none of the fees everybody is talking about. Which I assume is due to my activity level. I highly recommend them to other traders. If you want to be a day trader, it must be your job. Learn how to read charts and watch Level 2 and you can be a good day trader. AVOID E-trade … fees, fees, fees!

I was forced to sell stock immediately due to margin call, even though the date shown to meet the margin call was still 3 days away. Even worse, was the way this rep spoke to me. Later I called to complain. I asked for a supervisor. I was told that the Supervisor will call me back at the end of the day.

This was more than a week ago. I still have to receive a call. I will do what a consumer can — publicize this bad treatment. One time I got charged for an inactive account charge. If the request is received before 11 a. PT on a business day, it will be processed the same day. PT on a business day, it will be processed the same day next business days if received afterwards.

After reading a good portion of this page it seems that many of the positive reviews have numerous grammatical errors. This lends to a suspicion the E Trade may be paying their outsourced employees to surf review blogs and defend them.

ETrade is the worst financial firm. I trade a fair amount and deal with several financial firms and they are by far the worst. I am having so many problems with eTrades charts. Nothing ever gets fixed. Say no to eTrade. There always seems to be a catch with their promotions, they can never figure out how to credit you with the free trades you were promised. They clearly know how to turn a profit.

E-trade has quite frankly the worst customer service of any financial institution I have ever dealt with and I have closely dealt with nearly a dozen on 3 different continents through the years. I have repeatedly had situations where I get an agent on the phone who assures me that if I submit document X or Y they will authorize a or b. This is to the point of fraud. They have been misprocessing my tax status for months despite immaculately filled paperwork on my part and more than half a dozen calls, 4 emails and countless faxes.

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They even acknowledge that the paperwork from me is correct. They cashed in some of my stock to pay the taxes on a RSU grant, against my explicit instructions and despite the fact that there was enough money in the account to pay the taxes. Your email address will not be published. The Investor's Journal Search. E-Trade Review October 29, Staff 39 Comments.

Here is how it E-Trade ranks among their competition: Previous Post Paper Trading is a Waste of Time Next Post Investing vs. How to Avoid Stock Market Corrections and Crashes. November 28, at 3: November 28, at 4: March 29, at 5: Bottom line, smaller investors should not choose Etrade.

May 12, at June 30, at 1: July 28, at August 13, at 8: October 9, at 5: November 1, at November 19, at January 16, at 6: January 29, at 1: February 21, at 1: February 22, at 6: March 16, at March 30, at April 7, at 1: This an Fantastic post, I will bookmark this in my Furl account.

Have a good day. April 9, at April 19, at 1: June 26, at December 17, at February 8, at 2: March 13, at 4: I will never use E-trade again. March 17, at March 21, at 3: March 24, at March 26, at 1: I received the check today. See the note above. March 26, at 5: July 1, at 2: August 29, at 3: September 13, at October 28, at December 21, at 2: January 18, at 9: January 25, at January 29, at 5: February 11, at 6: Leave a Reply Cancel reply Your email address will not be published.

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