This past weekend, we had a user who was locked out of WordPress Admin panel of their site. While we had written numerous articles covering each specific issue, we realized that we should combine all of them at one place to make it easier for others.

In this article, we will show you what to do when you are locked out of WordPress Admin wp-adminso you can regain access to your site. Hopefully through this process of elimination, you will be able to figure out the solution for your problem. Are you seeing this error on your entire site? The reason why you get this error is because WordPress is unable to establish a database connection.

This could happen for various reasons. It could happen if your database got corrupted for some reason. It could happen if your web hosting server is having some issues. If this is your issue, then please refer to our guide on how to fix the error establishing database connection in WordPress. Are you seeing a white screen on your WordPress admin? This issue is often referred to as the WordPress white screen of death. It usually happen because you exhausted the memory limit. It could be caused by a poorly coded plugin or theme.

It could also be caused by unreliable web hosting. If you are seeing this error, then please refer to our guide on how to Fix the WordPress white screen of death. When you try to reset your password, you never receive the email. This can happen if you were a victim of a hack. We would recommend that you reset your WordPress password from phpMyAdmin.

For example, no plugins, no themes etc. This could happen if your user permissions were modified. Often this happen due to a hack. Hackers would infect your site, and then delete your admin privileges. In this case, you should add an admin user to the WordPress database via MySQL phpMyAdmin.

These PHP errors usually happen when you are pasting the code from a website. Often beginners use the built-in WordPress editor from their dashboard. If you pasted a code from a website which locked you out of your WordPress admin, then the first thing you need to do is take a deep breath. Now the only way to fix this issue is using a FTP program How to use FTP. Once you have installed the FTP program, login to your site.

Go to the theme file that you modified. Most likely it was the functions. Now get rid of the code that you added in there. Re-upload the file, and you should be good to go. This is just to prevent you from looking like a fool on the web. Often its hard to admit that the mistake might be yours, so make sure of that first before you point the finger at someone else.

If one of these solutions helped fix your issue, then please let us know in the comments. If you have a solution that is not mentioned in this article, then please share it in the comments as well. How to Install Google Analytics in WordPress for Beginners. How to Fix the Error Establishing a Database Connection in WordPress. How to Properly Move Your Blog from WordPress.

How to Start Your Own Podcast Step by Step. Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi.

Page maintained by Syed Balkhi. I do not know what the error code is: I set up FTP, etc, but I'm not sure which one is line 26, and I do not know what the exact error is. I did not change the code in the first place. In my WordPress site, I am not able to access the customize function.

Each time I click on that it presents a blank screen. What should I do? I cant get into my wordpress now. Well, I tried to enable cookies for my website name and for wordpress but it didnt really specify what address it needed to be enabled for but regardless it still gives me the error message. That was on Chrome. Im thinking that WordPress just wants to see me suffer. I just activated the woo commerce site earlier today and it was giving me an internal server error every time I tried to do something so I deactivated it.

Problem is, there is no code on that line at all. The document you are looking for may have been removed or re-named. Please contact the web site owner for further assistance. You can try this. Connect to your website using FTP and look for wp-config. Download this file to your computer and open it in a text editor like Notepad. Just before this line add this code: First try with www. You can try to manually update WordPress. This should correct any problems occurred during the update.

Hi, I locked out from my admin page. I mean, I already change the admin url and cannot remember it. How to change or check the admin url? Please try tips in our WordPress troubleshooting guide.

I am having strange issues on some wordpress sites. I have around 70 of them. I tried proxy tunnel software, and it opened. When I click on my admin access, I get a black screen with a picture of a gun and creepy music plays.

How to I regain access to my site? My Color Magazine site will not let me change or ad widgets. You left out how to get in if the password is being sent to an email you no longer control…. Hi normally when ever i go online to my website, it is normally already logged in to wp-admin. A couple days go i tried to go onto it and it was logged out.

So i try to log in and this was unsuccessful. I try logging in using wordpress. What can i do to fix this problem? I had someone to build me a site.

Well he did and messed me over on it. He set my privileges to certain things and really did a crappy job with my site. Is there a way to take it over change passwords and have control of my site? I have paid him all I intend to which was an agreed upon amount.

php - Ajax - Call to undefined function get_option() - WordPress Development Stack Exchange

I just want a way to have full control of my site. If you have access to the hosting account and control panel then you can add a new admin user via phpmyadmin.

You can also add a new admin user via FTP. After that you can login to your WordPress site and delete his account. I constantly have someone hacking into my site. They apply words into my content that leads to other sites selling cigarettes etc… I have had numerous different experts fixing it, but it never lasts.

It is being hosted through Godaddy. I have also called them, but they keep trying to sell me more security. This website is costing me a fortune. Hey Brenda, we are going to publish our complete step by step WordPress security guide in a couple of days. Please subscribe to our blog or follow us on Twitter or Facebook so that you are notified when we publish it.

It will help you learn how to secure WordPress like a professional. Sadly i was stupid enough not to save a copy of the original code. What shall i do? Being new to all this, im kind of desperate. Please see our WordPress troubleshooting guide for step by step instructions. You will need to edit your functions. You can also access your website using File Manager. It is a web based FTP program that you can access from your web hosting dashboard.

Simply login to your hosting account and on the cPanel dashboard look for File Manager. You can also contact your hosting provider to help you fix this issue, or send you FTP credentials. Meanwhile you can try to deactivate all plugins using an FTP client.

Went to exactly same problem as you mentioned and overcome by following steps mentioned by you…. It shows simple Page Not Found error and shows redirection search page. I recently installed a plugin to a website I am currently designing for a client and now am locked out of the wp-admin area.

The error that shows up is: I seem to have a hacker trying to access my back end using the Admin account and they keep locking me out of my own site. Is there a way to reset this lockout since this seems to be happening quite often to my site. I try to block the IP addresses of the hackers once I get access back but low and behold they did it again. Once I get back in I will prob create another user with all access so I am albani forex srl alba completely locked out again but being locked out as Admin is getting quite frustrating.

I think it is a plugin I installed that is setup to block the user if they fail to login correctly, too bad there is no way to assign an IP address to my Admin user since I have a static IP and only log in from the same internet connection when editing my site.

Carl, first you need to find out how someone is able to regain access to your site. This means they have installed a backdoorwhich allows them to come and go as they please. Once you have found and fixed the backdoor, you can try these tips to protect WordPress admin area. So I changed a code in functions. I tried using FileZilla and followed the exact steps as you described. I was able to change the functions.

However, my website is still not working. Are you sure you fixed the correct functions. Each WordPress theme installed on your site has a functions. Then create a new themes folder and then download Twenty Sixteen theme from WordPress. Unzip the theme and upload it to the new themes directory. Hi, I managed to fix my website by replacing my functions. I tried to change the footer letter color in the code imported the code and deleted it in 2 or 3 places. Now I can not access my admin or open the page.

It is a HTTP ERROR ! Please help, it is my first page on WordPress and I do not want to loose it! This is what I see in my screen when I click on view admin in other to access my dashboard Please someone should help me.

Seems like correction stock market definition with a theme or plugin installed on your site. Try deactivating all plugin and switching to a default theme like Twenty Sixteen. This will help you figure out which plugin or your theme is causing the issue. I have the same issue, however I cannot even log into my dashboard. I did go to my pluggable.

Why you deleted the pluggable. It is a core file and you are not supposed to delete it. Please download WordPress, extract it on your desktop, locate the file pluggable. Use an FTP client to upload this fresh file back to your website. We are assuming that you added some code to functions. Please take a look at the steps mentioned in our WordPress troubleshooting guide for beginners for more detailed steps. A friend set it up for me to edit — which I did, BUT then I decided to change the URL as it had his name in it — and now I cannot get into it at all.

I have reviewed the repair option, however I do not have a web host as I am still learning, and just use the wamp server to view my site. As a result I cannot use the FTP option and am hoping there is another way back in — please help. Inside it you will find www or htdocs folder which contains your WordPress files. I made a few small changes linked her instagram, edited a post, etc.

So I contacted the Web host and they said it was the theme that was causing it to crash. They changed the theme back to the default and I can now see the site and access the admin panel.

Any ideas what the problem could be? After it exchange rate western union nz been chicago options trading jobs to the default theme, I tried changing it back to the previous theme and got the same error message and had to have my server put it back to default twentyfifteen Thanks!

I started a second website cloned the existing site to it. Both sites are meant to be independent but thought it would save time to clone the call to undefined function get_option wordpress plugin and then update it. Problem is I cannot log into the new site, my log in takes me only to the first site.

How do I create a new log in for the new site? Do I have to start all over? Thanks for any tips and instructions! Delete the file you moved to the parent directory. What do I do?

I have a WordPress website hosted by another woman and her domain. She passed away unexpectedly. How do I take over paying work from home airline reservation jobs the site to keep it going? I have been running it for a year and promised her I would keep it going if something ever did happen.

I do not have her admin info. I only have her domain name and my info. Amber, it would be complicated. First, you will have to find out who is hosting the website.

There are many online tools that can help you find out who is hosting the site by just entering the site address. Once you have found out the hosting company, you need to reach out to them. You will be asked to provide power of attorney, copy of death certificate, your identification information. In case you do not have power of attorney, then you will need to reach out to the next of kin or the estate who has control over the deceased belongings.

They will have to separately contact the hosting company, provide them the same information, and give you the control of the site. After that you will be able to pay for the site and use it. I think you are the guys to help me.

I was fooling around with my site last night, trying to set upp custom pages for specific users. A number of things can happen. Please contact your web host, they will be able to help you better. The password and username are correct but it will not accept eitheris there anyway around this without having to deactivate wp or loose any of the information in the website?

Any help will be greatly appreciated. I usually have no trouble entering a new post. May be you are simply logged out of WordPress.

There is a string of error messages pertaining to PHP and a plugin that seems to have gone awry. The first code looks something like this, although there are multiple, and all pertaining to the same plug in on line Please deactivate all your WordPress plugins.

Trying login again, when you are logged in go to the plugins page and activate all plugins except the one mentioned in the error. Is there something i can do on the server side forex app android regain access or deactive the coming soon plugin?

Please see our guide on deactivating all plugins. Hi, I did a terrible mistake. By default the domain was example. Dont have ftp access. You can simply download your htaccess file to your computer for backup. After that delete it from your server. Click on the update button to refresh your.

Firstly is to thank you of your enormous supports that I got from reading your articles for the past few months I started my new website. Though free earn money and recharge mobile problem re-occurs temporarily but lasts up to days; It sucks.

First try to deactivate all your WordPress plugins and switch to a default theme. Try publishing a post or page and see if you still get the error. If you do, then try increasing php memory limit. If that does not help, then it is most likely an issue on your server. Contact your host for support.

My brother hosted the non-profit website that I update. When I go to the actual website, my last update a few months ago is still there. Is there any way to access this wordpress account and establish on my own or do I need to create an whole new website? Do you receive an email notification when a user leaves comment?

If you do then you can receive password reset information on that email address. Please tell me what should I do to retrieve my website. I am completely locked out of my site and cannot access my dashboard.

I have multiple user accounts that I use for testing and all of them are locked as well. The password you entered for the username spiderwayne is incorrect. Please request a new link below.

I thought it was the Them-My-Login plugin because this seems to happen after I installed an update from them. By the way I also tried logging in using my email address. Next I renamed my whole Plugin directory so all the plugins would be disabled.

Try backing up your themes directory and. Create new themes directory and download fresh copy of a default theme. Upload that theme and then try to access your website. I was able to get it corrected but now every time I leave a comment on her site, my comment is held in moderation.

Do you know of a way we can fix this? There is some security plugin installed that has blacklisted your ip address. Akismet is catching your comment as false positive. In that case please contact Akismet support. When I type in the URL for the backend, it either lets me through or it redirects me to the front end. It says I need to update to version 4. This is on the home page of my website:. Hi, I have 2 websites with WordPress. The main website is http: The password you entered for the username h is incorrect.

I still have access with. Could you help me please? Thanks for choosing to leave a comment. Please keep in mind that all comments are moderated according to our comment policyand your email address will NOT be published. Please Do NOT use keywords in the name field.

Let's have a personal and meaningful conversation. Don't subscribe All Replies to my comments Notify me of followup comments via e-mail. You can also subscribe without commenting. WPBeginner is a free WordPress resource site for Beginners. WPBeginner was founded in July by Syed Balkhi. The main goal of this site is to provide quality tips, tricks, hacks, and other WordPress resources that allows WordPress beginners to improve their site s.

WPBeginner Beginner's Guide for WordPress. Blog Beginners Guide News Opinion Showcase Themes Tutorials WordPress Plugins Start Here Deals Glossary Videos Products. Choosing the Best WordPress Hosting How to Easily Install WordPress Recommended WordPress Plugins View all Guides. Last updated on October 22nd, by Editorial Staff. Error Establishing Database Connection Are you seeing this error on your entire site? White Screen of Death Are you seeing a white screen on your WordPress admin?

This method can be a bit overwhelming for new users, but this is your best bet. Popular on WPBeginner Right Now! How to Install Google Analytics in WordPress for Beginners How to Fix the Error Establishing a Database Connection in WordPress How to Properly Move Your Blog from WordPress. Jun 18, at 9: Jun 2, at 4: May 14, at 2: Apr 17, at 1: Mar 31, at 3: Mar 20, at 7: Feb 27, at 5: Any help would be great!! Feb 23, at How my error happened: Can you help me?

Feb 23, at 9: Hi Donna, You can try this. Hopefully this will resolve your issue. Feb 22, at 4: Hey Natalie, You can try to manually update WordPress.

Jan 23, at 7: Jan 9, at 3: Any help would be appreciated! Jan 10, at 3: Hi Tan, Please try tips in our WordPress troubleshooting guide. Jan 4, at 5: Nov 27, at Nov 28, at 8: Nov 10, at 9: Edit Add Google Analytics Stats Google Analytics Stats Fatal error: Please contact your theme developer, they will be able to help you better.

Oct 24, at Oct 20, at 8: Thank you in advance. Oct 4, at 8: Oct 2, at Oct 3, at 1: Make sure you update all passwords for hosting, FTP, WordPress, etc. Oct 1, at 9: Sep 15, at 3: Sep 16, at Sep 10, at Sep 11, at 6: Aug 29, at 3: Aug 29, at 5: Aug 4, at 9: Thank you…Thank you ….

Thank you so much Went to exactly same problem as you mentioned and overcome by following steps mentioned by you… U R Great …. Thank you again God Bless you. Jul 15, at 4: Jul 10, at Jul 10, at 3: Jul 10, at 2: You will need access to either cPanel or FTP to deactivate the plugin. Jul 7, at 2: I think it is a plugin I installed that is setup to block the user if they fail to login correctly, too bad there is no way to assign an IP address to my Admin user since I have a static IP and only log in from the same internet connection when editing my site Any ideas on what I should do?

Jul 8, at Jul 5, at 6: Jul 6, at 1: Do you see an error message when you visit your website? Jul 6, at 6: Jun 12, at 8: Hello, I tried to change the footer letter color in the code imported the code and deleted it in 2 or 3 places. Jun 8, at 4: Jun 8, at 8: Nov 9, at 8: Nov 10, at Hi Teresa, Why you deleted the pluggable. May 19, at Would anyone have any idea how I can overcome this issue? Many thanks in advance. May 3, at May 3, at 4: Mar 10, at 9: Mar 5, at 8: Mar 2, at Mar 3, at Feb 24, at 1: Feb 25, at Feb 19, at 3: Feb 19, at Feb 11, at Any help will be greatly appreciated Thanks.

Jan 31, at 8: Feb 1, at Jan 13, at 7: Thanks for much for your assistance. Jan 13, at Jan 11, at 6: Jan 12, at 2: Dec 2, at 6: Dec 3, at 2: Dec 2, at 5: Please I will be glad to get your solution on this problem of mine. Thanks and remain blessed.

Nov 16, at 8: Nov 16, at 3: Oct 24, at 7: Oct 19, at 7: Hello, I am completely locked out of my site and cannot access my dashboard. Anything else you can think of for me to try? Oct 14, at 2: Oct 14, at 7: A number of possibilities here: Oct 19, at Aug 18, at 4: Hey, so there are days where the backend decides to work and some days not. Jul 30, at This is on the home page of my website: Jul 27, at 3: Leave a Reply Cancel reply Thanks for choosing to leave a comment.

Starting a Blog WordPress Performance WordPress Security WordPress SEO WordPress Errors Building an Online Store.

Wordpress: PHP Fatal error: Call to undefined function get_option() - Stack Overflow

WordPress Workshop for Beginners How to Properly Move Your Blog from WordPress. Comparison Which is the Best WordPress Photo Gallery Plugin? Comparison How to Fix the Internal Server Error in WordPress 24 Must Have WordPress Plugins for Business Websites How to Install WordPress - Complete WordPress Installation Tutorial How to Choose the Best WordPress Hosting How to Properly Move WordPress to a New Domain Without Losing SEO Why You Should Start Building an Email List Right Away Which is the Best WordPress Slider?

Best WordPress VPS Hosting Compared How to Properly Move from Squarespace to WordPress How to Properly Switch From Wix to WordPress Step by Step How to Properly Move from Weebly to WordPress Step by Step 25 Legit Ways to Make Money Online Blogging with WordPress. WordPress hosting by HostGator WordPress CDN by MaxCDN WordPress Security by Sucuri.